Experience Hospitality + Retail New Chevrolet Dealership Cole Krum Chevrolet New Chevrolet Dealership Vicksburg, Michigan // 22,400 sq. ft. As part of Cole Automotive Group’s new Chevrolet Updated Image Program, several facilities throughout West Michigan underwent changes and renovations in order to improve customer service, access and visibility. The company decided to close the existing Cole-Krum Dealership in Vicksburg and build a replacement facility in the adjacent town of Schoolcraft. TowerPinkster was tasked with developing the new car sales and service facility to conform with Chevrolet’s new image design requirements. The exterior features a towering entry that opens to a high volume, modern showroom with clear, unobstructed views to the outdoor show areas. Offices are open, easily accessible and directly linked to the sales floor. The service lanes, service write space and waiting areas are also open to the entire facility which creates simple wayfinding for customers. The complex needs of the service technicians were met with bright work spaces, equipped with the latest technology for servicing vehicles. The adjacent locker room and break room allow easy access from the service floor while maintaining proximity and views to these technical areas. With a new modern feel and an open, expansive floor plan, employees can provide superior customer service to support their sales efforts.