Client Challenge

Muskegon County’s Community Mental Health Department had several locations throughout the County, creating inefficiencies in operations.

TowerPinkster Solution

TowerPinkster completed a Facilities Master Plan which assessed the needs of departments county-wide. Results identified the need to build a new Community Mental Health center that would consolidate all of the associated departments into one building. A vacant property adjacent to the existing main facility was purchased by the County in order to expand operations and combine them into one space. The proposed new facility totals 58,000 SF, which is a 10,000 SF reduction from their previous space. The primary challenge was creating one central reception area that incorporated both the new and existing buildings. The design also needed to separate the public areas from the administrative areas. Wayfinding was also a major challenge and TowerPinkster was able to creatively solve this by designing open and transparent spaces which provided visual direction to services.